Who's Speaking?
Cathy Stuart
Chris Dowse
Dr Simon J A Eccles
Simon Eccles is the Medical Director for NHS Connecting for Health. He has responsibility for many clinical aspects of individual programmes in NHS CFH and is directly responsible for the National Clinical Leads.
Paul Mears
Paul Mears has been Chief Operating Officer with South Devon Healthcare since April 2009. Prior to this Paul was Director of Operations with Torbay Care Trust where he led the integration of frontline community health and social care services.
Rick Stern
Rick is a Director of the Primary Care Foundation which was established in 2006 to develop and spread best practice in unscheduled, emergency and primary care. The Primary Care Foundation has been commissioned by the Department of Health to carry out a series of reviews and initiatives into urgent care outside hospital.
Stephen Duncan
Learning Points:
- Importance of Governance, Metrics and Performance Management for system wide improvement
- Role of Primary / Community services in delivery of safe and effective Urgent Care
- Importance of alignment of strategy, metrics and intent to deliver safe and effective Urgent Care.
Tracy Parr
Pat Reid
Pat commenced her nurse training in 1977 at University College Hospital London and upon qualifying worked predominantly within surgery and Intensive Care in senior nurse roles. In 1989 as she had two young children she took a night nurse practitioner post and left in 1992 to train as a Journalist.
Jayne Taylor
Starting out as a nurse and then a health visitor, Jayne moved into nurse education in 1987. After working as a lecturer and senior lecturer she became Head of Nursing and Midwifery in Suffolk in 1994 and Dean of Health in 2000.
Chris Boyce
Chris is currently seconded to NHS East Midlands as the programme director leading the development of a new regional Major Trauma system and an integrated system for emergency and urgent care telephone access.

